Set up your account
Use the official app store listing and your own identity and contact information. The following is the path described by Shanghai’s visitor guidance; menus can differ with app version and account region.
- Register with your mobile number
- Open Me → Bank Cards
- Add an eligible card and complete the requested checks
Sources: Shanghai government: mobile payments
Complete the checks yourself
Read each verification screen and provide only the information the official app requests. Keep access to your registered number and bank-authentication method. Never send another person a one-time code to complete setup for you.
If a menu is absent or a card is rejected, check the app’s help rather than repeatedly changing account details. Some issues depend on card eligibility or the issuer and cannot be resolved by reinstalling the app.
Make the first payment deliberately
Confirm the merchant name, transaction amount and any service fee displayed before you approve payment. Ask the cashier which QR-code flow they use.
Check the transaction record after paying. If the result is uncertain, confirm with the merchant before attempting a second charge.
Have another way to pay
Carry a separate card and a cash backup, and keep your phone charged. A second mobile app on the same phone cannot solve a lost or flat phone.
Keep your bank’s support contact saved. A declined card or a delayed verification request is a reason to use the backup, not to share account credentials with someone offering to help.
Your checklist
- Use the official app
- Keep your registered number working
- Complete card verification
- Check the final amount
- Carry another payment method
Common questions
Are the menus identical for everyone?
No. Follow the current version and help screens for your account; the path here is an orientation from official visitor guidance.
Will every overseas card work?
No. Eligible cards are supported, but card-network, issuer and account restrictions can affect setup and payment.
Can I use this as my only payment method?
We recommend a separate backup because phone, connectivity and account problems can happen independently of merchant acceptance.
Sources & updates
Official and provider references for the details above. Booking conditions, entry requirements and service arrangements can change.
- Shanghai government: mobile payments
App setup and eligible overseas cards; check the app for account-specific terms.
- Shanghai government: overseas bank cards
Card acceptance and alternative payment methods.